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5 Tips To Handle A Roadside Emergency

2/17/2020

 
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Regardless if you forget to refuel, your car battery dies, or you have a flat tire, here are five tips for roadside emergencies that will keep you safe. 


1. Have the Right Tools 

One of the simplest ways to be ready in the future for any auto emergency is to keep an emergency kit in your automobile. Pre-made emergency kits can be purchased online or in-store. You can also put your own kit together. Personalize your kit to suit you and your loved ones. 

Possible Items to Include in Your Emergency Kit:
  • Flashlight 
  • First Aid Kit 
  • Blanket
  • Water and Snacks
  • Road Flares
  • Jumper Cables
  • Multipurpose Tool
  • Fuel Container 
  • Paper and Pencil


2. Get off the Road 

If you can move your vehicle, move it to the shoulder. You need to be far away from traffic. If you must leave your automobile, never get out on the driver's side. Exit through the passenger side. Be sure to lock your car and leave your phone number in case law enforcement or emergency towing service stops. 


3. Make Your Car Visible

Putting on your hazard lights is a simple way to signal other drivers to your automobile. You can also use warning lights and flares to notify other motorists that your car is having issues.


4. Use Caution

Keep the doors locked if you remain in your vehicle. If you get out of your vehicle, keep a reasonable distance away from traffic.


5. Call for Help

You can't always resolve a roadside emergency on your own. It is vital to call for help when you need it. Possessing a roadside assistance service makes an auto emergency less scary. Having support when it is nighttime, bad weather, or somewhere unfamiliar provides you with comfort in your time of need. 

From auto lockout to jump starts, roadside assistance services can help with a host of vehicle issues. Get in touch with Buffalo Roadside Assistance if you find yourself in need of help on the side of the road. ​

The Best Way To Avoid Tow Truck Scams

2/3/2020

 
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After an auto breakdown, a tow truck on the horizon usually means help has come. But in rare instances, it can represent trouble in the form of dishonesty and high towing costs. Below is how to spot tow truck scams. 


Identifying Tow Truck Scams
​

Your car breaks down. As you're messing around under the hood, trying to see what went amiss, a tow truck shows up and wants to assist. You hand over your keys, sign some papers, and thank your lucky stars for emergency towing service. But this interaction could end up costing you good money.

Fraudulent towing operators materialize when you need them. These bandit tow trucks target unsuspecting motorists in need. They offer to assist. Then these crooks charge outrageous fees for their towing services. 


What to Know Before You Tow

To safeguard yourself from fraud and exaggerated towing costs, be sure you know precisely what you're paying for, who you're working with, and what your insurance company will cover. 

Find out if you have roadside assistance and what the restrictions are. If you've been in an accident, find out how your car insurance company deals with towing and how much your policy will cover. 

If you need a towing service, don't deal with a towing operator who comes on the scene uninvited. Though hardworking, honest towing companies can unbelievably show up when you need them, it's smart to be cautious. 


Don't Allow a Towing Operator to Take Your Car Until:
  • You get a printed invoice. 
  • You know where your vehicle is.
  • Be sure the business name on the truck corresponds with the paperwork. 


Your Rights as a Consumer

If you believe you've fallen for a towing scam, you have some options. If you file a grievance against a towing company, you can file a claim with the Better Business Bureau. Also, your insurance company might be able to assist. If you'd like to contest any charges, you can do so in a small claims court. 


Buffalo Roadside Assistance Can Help

Buffalo Roadside Assistance offers 24-hour support for lockouts, tire changes, jump start battery, and gas delivery services. Call us if you want a reputable and dependable towing company.

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    Buffalo Roadside is here for all your road care needs. Read our blog for tips on maintenance and how to stay safe on the road!

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Buffalo Roadside Assistance
266 Elmwood Ave #372
Buffalo, NY 14222
(716) 261-4998
  • Home
  • Services
    • Flat Tire
    • Car Lock Out
    • Jump Start
    • Gas Recovery
    • Locksmith
  • Towing
    • Emergency Towing
    • Abandoned Vehicle Towing
    • Long Distance Towing
    • Motorcycle Towing
    • Specialty Vehicle Towing
  • Contact
    • Rates
    • Motor Clubs
  • Service Area
    • Cheektowaga, NY
    • Clarence, NY
    • Clarence Center, NY
    • Depew, NY
    • Derby, NY
    • East Amherst, NY
    • East Aurora, NY
    • Eden, NY
    • Elma, NY
    • Evans, NY
    • Getzville, NY
    • Grand Island, NY
    • Hamburg, NY
    • Kenmore, NY
    • Lackawanna, NY
    • Lake View, NY
    • Lancaster, NY
    • Lewiston, NY
    • Lockport, NY
    • Newstead, NY
    • Niagara Falls, NY
    • North Tonawanda, NY
    • Orchard Park, NY
    • Silver Creek, NY
    • South Buffalo, NY
    • Tonawanda, NY
    • West Seneca, NY
    • Wheatfield, NY
    • Williamsville, NY
    • Wilson, NY
    • Youngstown, NY
  • Blog