After an auto breakdown, a tow truck on the horizon usually means help has come. But in rare instances, it can represent trouble in the form of dishonesty and high towing costs. Below is how to spot tow truck scams.
Identifying Tow Truck Scams
Your car breaks down. As you're messing around under the hood, trying to see what went amiss, a tow truck shows up and wants to assist. You hand over your keys, sign some papers, and thank your lucky stars for emergency towing service. But this interaction could end up costing you good money.
Fraudulent towing operators materialize when you need them. These bandit tow trucks target unsuspecting motorists in need. They offer to assist. Then these crooks charge outrageous fees for their towing services.
What to Know Before You Tow
To safeguard yourself from fraud and exaggerated towing costs, be sure you know precisely what you're paying for, who you're working with, and what your insurance company will cover.
Find out if you have roadside assistance and what the restrictions are. If you've been in an accident, find out how your car insurance company deals with towing and how much your policy will cover.
If you need a towing service, don't deal with a towing operator who comes on the scene uninvited. Though hardworking, honest towing companies can unbelievably show up when you need them, it's smart to be cautious.
Don't Allow a Towing Operator to Take Your Car Until:
Your Rights as a Consumer
If you believe you've fallen for a towing scam, you have some options. If you file a grievance against a towing company, you can file a claim with the Better Business Bureau. Also, your insurance company might be able to assist. If you'd like to contest any charges, you can do so in a small claims court.
Buffalo Roadside Assistance Can Help
Buffalo Roadside Assistance offers 24-hour support for lockouts, tire changes, jump start battery, and gas delivery services. Call us if you want a reputable and dependable towing company.